Issues with website

Incident Report for Fortx

Resolved

This incident has been resolved.

Posted Oct 13, 2016 - 15:12 BST

Monitoring

All session nodes are operational again. We will keep an eye on them for the next few hours.

Posted Oct 13, 2016 - 12:24 BST

Identified

The issue has been identified as a node handling sessions not failing-over correctly. We are rebooting the cluster now to resolve.

Posted Oct 13, 2016 - 12:00 BST

Investigating

We are currently investigating an issue with our management website (control.cloudaccess.io). Access to this application may be disrupted.

Posted Oct 13, 2016 - 11:44 BST